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How rubiconslot88 Protects Your Personal Data

Your personal data — from account registration details to payment records via DANA, OVO, GoPay and QRIS — is collected, stored and handled under a clear privacy framework…

Encrypted account storageDANA, OVO, GoPay & QRIS transaction privacyYour data access rightsRetention period clarityContact path for data requests
rubiconslot88 How rubiconslot88 Protects Your Personal Data
REACH OUR PRIVACY TEAM

Open a Data Request With Us

If you want to access, correct or delete the personal data we hold about your account, our privacy support team is available 24 hours a day…

Live Chat Start a live chat session directly from your account dashboard.
Email Privacy Request Send a written data request to our dedicated privacy email address.
WhatsApp Support Reach our support team on WhatsApp for quicker follow-up on open data requests.
HOW WE HANDLE YOUR DATA

Explore Our Data Handling Commitments

Each commitment below reflects a specific operational practice — not a vague promise. From the moment you register to the day you request account closure, these six principles govern how your information…

Data Encryption at Rest

All account credentials and payment identifiers — including your linked DANA or OVO account reference — are encrypted using AES-256 storage encryption. Keys are rotated on a scheduled basis and are never stored alongside the encrypted data itself.

Cookie Usage Explained

We use session cookies to keep you logged in across pages and analytics cookies to understand which sections of the account interface are used most. You can disable non-essential cookies via your browser settings at any time without losing account access.

Payment Data Isolation

When you deposit via GoPay or QRIS, your payment credentials pass directly to the payment processor over an encrypted connection. We do not store full card or e-wallet credentials on our servers — only a transaction reference ID is retained.

Retention Period Policy

Account data is retained for as long as your account remains active plus a further period required under applicable Indonesian financial record-keeping rules. Once that window closes and you have requested deletion, we purge your personal fields within 30 days.

Third-Party Disclosure Rules

We share your data with third parties only where necessary — payment processors, fraud-detection services and legal authorities where disclosure is required by Indonesian law. We do not share data for marketing purposes or sell it to data brokers.

Your Right to Data Correction

If any personal detail on your account — your registered name, email or linked phone number — is inaccurate, you can request a correction through live chat or email. We aim to verify and apply corrections within 48 hours of receiving your supporting documents.

Switch Between Your Privacy Rights and Our Answers

The questions below reflect what account holders in Indonesia ask us most often about data privacy. Each answer reflects how we actually operate — specific to your account, your payment method and your rights under this policy.

We collect your name, email address, phone number, date of birth and the payment method you register — such as DANA, OVO, GoPay or QRIS. We also log your IP address and device type at the time of registration to verify account integrity.

Only a transaction reference ID is stored on our side after your DANA or OVO payment clears. The full e-wallet credentials are processed by the payment provider directly and are never written to our account database.

Yes. Submit a data access request via live chat or our privacy email. We will compile a summary of your stored personal fields and transaction history and deliver it to your registered email address within 72 hours of verifying your identity.

We retain your records for the period required under Indonesian financial regulations after account closure. Once that retention window expires and you have formally requested deletion, your personal data fields are purged within 30 days.

We share data only with payment processors needed to settle your QRIS or GoPay transactions, fraud-detection partners and, where required, Indonesian legal authorities. We never share your data for advertising purposes or sell it to data brokers.

Contact our support team through live chat or email, provide your registered account email and a copy of a supporting document showing the correct detail. We aim to apply verified corrections within 48 hours of receiving your submission.

The core policy applies to every account holder, but certain data rights and retention obligations depend on local law. If you are accessing your account from outside Indonesia, the protections available to you may vary where local law permits.